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Privacy Policy

Last Updated: January 2025

1. Introduction

Travel Value Deals ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. This policy complies with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us, including:

Name and contact information (email address, phone number, mailing address)
Travel preferences and history
Payment information (processed securely through third-party payment processors)
Communication records with our customer service team

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser information
Usage data and website interactions
Cookies and similar tracking technologies
Device and connection information

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and maintain our travel services
To process bookings and transactions
To communicate with you about your bookings and our services
To send you marketing communications (with your consent)
To improve our website and services
To comply with legal obligations
To protect our rights and prevent fraud

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

Consent: For marketing communications and optional services
Contract: To fulfill our obligations in providing travel services
Legitimate Interest: To improve our services and website functionality
Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

Travel Service Providers: Airlines, hotels, and other travel suppliers to fulfill your bookings
Third-Party Service Providers: Payment processors, email services, and analytics providers
Legal Requirements: When required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or asset sale

6. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights:

Right to Access: Request a copy of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request limitation of data processing
Right to Data Portability: Request transfer of your data
Right to Object: Object to processing based on legitimate interest
Right to Withdraw Consent: Withdraw consent for marketing communications

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Generally, we retain:

Booking information for 7 years for tax and legal purposes
Marketing consent records until consent is withdrawn
Website usage data for 2 years

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the EU/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

Adequacy decisions by the European Commission
Standard contractual clauses
Binding corporate rules

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete that information promptly.

11. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: [email protected]
Phone: +1-800-TRAVEL-1
Address: Privacy Officer, Travel Value Deals

For GDPR-related inquiries, you can also contact our Data Protection Officer at: [email protected]

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.